CONTACT US

You can book a table 12 months in advance, and our reservation phone lines are open from 9am to 7pm, seven days a week. If you need to make a same day booking outside these hours. Just call 0193 290 1777 and we’ll transfer you directly to the restaurant.

For bookings of four guests or more, we’ll ask for credit or debit card details to secure your reservation. Should your plans change, you can call us to cancel any time up to 24 hours before your booking. After that you may incur a charge of £20 per person.

You can book online for up to 8 guests. We’re always happy to welcome larger groups, in our private dining rooms. Best to get in contact so we can advise you personally on the best options.

We welcome children of all ages. When you’re booking your table, please make sure all children in your group (even the babies) are included in your total number of guests.

And if you need a highchair or extra space for a pushchair. Just let us know when you book and we’ll take care of everything.

If you or a member of your group has an allergy, intolerance or any other special dietary requirements, just let us know when you book, and our team will be ready to accommodate on the day.

You can find all our menus on our website. We also have allergen charts available at the restaurant. Ask your server if you’d like to see one.

If your booking is for 12 guests or more, please contact our private dining team on 0193 290 1777.

Rather than booking multiple tables for the same group, we offer larger parties a bespoke booking service, with exclusive menus and private rooms.

While we can’t process pre-payments or BACS transfers, you can buy gift vouchers on our website which can be used to pay for food and drink when you dine with us.

If you’d like to find out more, feel free to phone and ask us.

While we always do our very best to fulfil our guests’ requests, all tables are allocated on arrival and can’t be guaranteed in advance.

Please note that afternoon tea is not currently being served during the festive season. If you have an afternoon tea experience voucher you are able to redeem the value against your bill when dining. We apologise for any inconvenience.

The Ivy Collection gift vouchers are available to purchase online here.

If you’d like to buy The Ivy Collection gift vouchers from our restaurants, simply ask our reception team.

For frequently asked questions and further details please click here.

Our dress code is smart casual.

Guide dogs and certified emotional support dogs are allowed in all our restaurants.

We don’t have a waiting list, but you can see live, up-to-date availability on our website.